This article is also available on our website PROACTION Generating Best Practices It is an excerpt of a paper originally written by George Miller Founder of PROACTION It has been modified and updated by Paul Deis PROACTION CEOINTRODUCTIONThis case study describes lessons learned from the ERP implementation at a leading metal container products company It is a 200MM 53yearold company headquartered in the USA with facilities in multiple states and in Europe It is a leading producer for the wholesale retail OEM and industrial markets The company was in the midst of a successful turnaround during the project which was initiated primarily to deal with the Y2K problem as a new management team provided new directionDuring the project the company was also transitioning to focus factory management flow manufacturing product rationalization and reorganizing business units all this in the midst of a major facilities consolidation In spite of all this the project was probably in the top